Centennial, Colorado - 25 March, 2004 -

Pak Mail is proud to announce the launch of its new Web site. The site provides an interactive, database-driven vehicle that serves as an extensive informational resource. It offers an array of value-added opportunities for customers, vendors, and franchise partners--current and potential--to communicate with Pak Mail and benefit from its many services. The inspiration for site design and functionality evolved from Pak Mail’s recently enhanced identity and new messaging. The site offers clean, well-defined architecture, progressive design featuring a bold color palette and liberal white space, informative yet succinct copy, and vivid imagery that emphasize Pak Mail’s focus on people and premium service. “For the past year, we have worked very hard to bring the overall image of Pak Mail up to a level that appropriately matches the quality service, professionalism and friendliness that people have come to expect from our stores. This Web site is a fantastic reflection of our new look and feel. It serves as a user-friendly, informative vehicle where people can learn about us if they are interested in becoming a member of Pak Mail’s family of franchise partners, or if they need to learn how they can get a sofa to Seattle. The timing of the launch couldn’t be more perfect as we celebrate our 20th anniversary in business this year,” says Evan Lasky, president and CEO of Pak Mail. Nontraditional navigation structure and horizontal page orientation provide easy access to information in digestible segments and serve as a consistent guideline to a unique, enjoyable experience. From any page, visitors may discover the company, its services, franchise opportunities, and benefit from several mechanisms to request information, complete a franchise application, and interact with Pak Mail representatives. Customers can locate any one of the more than 400 Pak Mail stores and services worldwide using the Store Locator, complete with access maps and directions from Map Quest . Links to individual store Web sites provide even more in-depth information regarding specific localities. Customers can also receive shipping cost quotes on line through Pak Mail’s Quick Quote. After entering pertinent data, customers are provided with accurate quotes, generated from a carrier’s current rates and specifications. Shipping quotes from various trucking companies for large and heavy freight items are also provided. Upon customer verification, these are forwarded to a customer-selected store for confirmation and completion. In addition, customers can track packages with Instant Track, a database-enabled function that calls information directly from UPS and FedEx systems. “The new Pak Mail site is a successful meeting of form and function,” stated Mark Anderson, creative director for Baraka Creative, who along with XploreNet, collaborated with Pak Mail to design and develop the site. “Design and technology merge cohesively to create an informative, user-friendly, and value-added platform for Pak Mail on the Web that is unlike anything else in the industry. This is just another example of Pak Mail raising the bar to better serve its customers and franchise partners.” Established in 1984, Pak Mail is a premier specialty packaging, shipping and business support franchise with more than 400 centers in North America and 60 international locations in six countries.

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