Start-Up Costs and Fees |
||
| Sertinos Coffee Shops | Scooter's Coffeehouse | |
| Investment | 208950 - 288625 | 389942 - 860654 |
| Franchise Fee | ||
| Royalty Fee | 6% | 6% |
| Advertising Fee | 1% | 2% |
| Year Founded | 0 | 1998 |
| Year Franchised | 0 | 2002 |
| Term Of Agreement | ||
| Term Of Agreement | ||
| Renewal Fee | ||
Business Experience Requirements |
||
| Sertinos Coffee Shops | Scooter's Coffeehouse | |
| Experience | ||
Financing Options |
||
| Sertinos Coffee Shops | Scooter's Coffeehouse | |
| Franchise Fees | No | |
| Start-up Costs | No | |
| Equipment | No | |
| Inventory | No | |
| Receivables | No | |
| Payroll | No | |
Training & Support |
||
| Sertinos Coffee Shops | Scooter's Coffeehouse | |
| Training | Our comprehensive training programs consist of two main parts: an up to five-day classroom-style program and an up to 14-day session of in-store training. For the classroom training, you get to come out to our corporate offices. Here, you will focus on learning management and operational skills. We will give you a review of all the information in the Sertinos Operations Manual. You can later use this manual as a reference guide for your daily store operations, as a problem-solving tool and as an aid for training staff. This training is not only crucial; it is exciting. You'll learn the Ins-and-Outs of: * Hiring and Training * Shop Operations * Personel Management * Customer Service * Advertising * Accounting * Budget Procedures * Security * Beverage Recipes * Marketing * Purchasing * Inventory Control * Equipment Usage * Maintenance * Retail sales of whole bean and home brewing accessories Then it's on to training your staff. Your employees are critical in maintaining high customer satisfaction. Once you have been trained in the Sertinos operating system, it will be easier to influence and guide others with your knowledge and enthusiasm. In-store training prior to your store opening, will not only help your opening day go smoothly, but will also serve as a means of increasing your store's long-term performance. We will spend much of our time teaching you how to make our various menu items-getting you to where it seems you've been doing it for 20 years. | On-The-Job Training: 160 hours Classroom Training: 46 hours Additional Training: At existing coffeehouse |
| Support | Purchasing Co-ops Newsletter Meetings/Conventions Grand Opening Online Support Security/Safety Procedures Field Operations Site Selection Franchisee Intranet Platform | |
| Marketing | Co-op Advertising Ad Templates National Media Social media SEO Website development Email marketing Loyalty program/app | |
| Operations | Absentee Ownership Allowed Number of Employees Required to Run: 3 - 12 | |
Expansion Plans |
||
| Sertinos Coffee Shops | Scooter's Coffeehouse | |
| US Expansion | Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Wisconsin, Wyoming | |
| Canada Expansion | 0 | |
| International Expansion |
Start-Up Costs and Fees Mobile |
|
| Investment | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | |
| Franchise Fee | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | |
| Royalty Fee | |
| Sertinos Coffee Shops | 6% |
| Scooter's Coffeehouse | 6% |
| Advertising Fee | |
| Sertinos Coffee Shops | 1% |
| Scooter's Coffeehouse | 2% |
| Year Founded | |
| Sertinos Coffee Shops | 0 |
| Scooter's Coffeehouse | 1998 |
| Year Franchised | |
| Sertinos Coffee Shops | 0 |
| Scooter's Coffeehouse | 2002 |
| Term Of Agreement | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | 10 years |
| Renewal Fee | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | $5,000 |
Business Experience Requirements |
|
| Experience | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | |
Financing Options |
|
| Franchise Fees | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | |
| Start-up Costs | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | |
| Equipment | |
| Sertinos Coffee Shops} | |
| Scooter's Coffeehouse | |
| Inventory | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | |
| Receivables | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | |
| Payroll | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | |
Training & Support |
|
| Training | |
| Sertinos Coffee Shops | Our comprehensive training programs consist of two main parts: an up to five-day classroom-style program and an up to 14-day session of in-store training. For the classroom training, you get to come out to our corporate offices. Here, you will focus on learning management and operational skills. We will give you a review of all the information in the Sertinos Operations Manual. You can later use this manual as a reference guide for your daily store operations, as a problem-solving tool and as an aid for training staff. This training is not only crucial; it is exciting. You'll learn the Ins-and-Outs of: * Hiring and Training * Shop Operations * Personel Management * Customer Service * Advertising * Accounting * Budget Procedures * Security * Beverage Recipes * Marketing * Purchasing * Inventory Control * Equipment Usage * Maintenance * Retail sales of whole bean and home brewing accessories Then it's on to training your staff. Your employees are critical in maintaining high customer satisfaction. Once you have been trained in the Sertinos operating system, it will be easier to influence and guide others with your knowledge and enthusiasm. In-store training prior to your store opening, will not only help your opening day go smoothly, but will also serve as a means of increasing your store's long-term performance. We will spend much of our time teaching you how to make our various menu items-getting you to where it seems you've been doing it for 20 years. |
| Scooter's Coffeehouse | On-The-Job Training: 160 hours Classroom Training: 46 hours Additional Training: At existing coffeehouse |
| Support | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | Purchasing Co-ops Newsletter Meetings/Conventions Grand Opening Online Support Security/Safety Procedures Field Operations Site Selection Franchisee Intranet Platform |
| Marketing | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | Co-op Advertising Ad Templates National Media Social media SEO Website development Email marketing Loyalty program/app |
| Operations | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | Absentee Ownership Allowed Number of Employees Required to Run: 3 - 12 |
Expansion Plans |
|
| US Expansion | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Wisconsin, Wyoming |
| Canada Expansion | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | 0 |
| International Expansion | |
| Sertinos Coffee Shops | |
| Scooter's Coffeehouse | |