Start-Up Costs and Fees |
||
| Coffee Perks | Sertinos Coffee Shops | |
| Investment | 116100 - 116100 | 208950 - 288625 |
| Franchise Fee | ||
| Royalty Fee | 6% | 6% |
| Advertising Fee | 1% | |
| Year Founded | 1993 | 0 |
| Year Franchised | 2004 | 0 |
| Term Of Agreement | ||
| Term Of Agreement | ||
| Renewal Fee | ||
Business Experience Requirements |
||
| Coffee Perks | Sertinos Coffee Shops | |
| Experience | Industry experience General business experience Marketing skills | |
Financing Options |
||
| Coffee Perks | Sertinos Coffee Shops | |
| Franchise Fees | Yes | |
| Start-up Costs | No | |
| Equipment | No | |
| Inventory | No | |
| Receivables | No | |
| Payroll | No | |
Training & Support |
||
| Coffee Perks | Sertinos Coffee Shops | |
| Training | Our comprehensive training programs consist of two main parts: an up to five-day classroom-style program and an up to 14-day session of in-store training. For the classroom training, you get to come out to our corporate offices. Here, you will focus on learning management and operational skills. We will give you a review of all the information in the Sertinos Operations Manual. You can later use this manual as a reference guide for your daily store operations, as a problem-solving tool and as an aid for training staff. This training is not only crucial; it is exciting. You'll learn the Ins-and-Outs of: * Hiring and Training * Shop Operations * Personel Management * Customer Service * Advertising * Accounting * Budget Procedures * Security * Beverage Recipes * Marketing * Purchasing * Inventory Control * Equipment Usage * Maintenance * Retail sales of whole bean and home brewing accessories Then it's on to training your staff. Your employees are critical in maintaining high customer satisfaction. Once you have been trained in the Sertinos operating system, it will be easier to influence and guide others with your knowledge and enthusiasm. In-store training prior to your store opening, will not only help your opening day go smoothly, but will also serve as a means of increasing your store's long-term performance. We will spend much of our time teaching you how to make our various menu items-getting you to where it seems you've been doing it for 20 years. | |
| Support | Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives | |
| Marketing | Co-op advertising, Ad slicks, National media, Regional advertising | |
| Operations | Number of employees needed to run franchised unit: 5 - 30 Absentee ownership of franchise is allowed. (3% of current franchisees are owner/operators) | |
Expansion Plans |
||
| Coffee Perks | Sertinos Coffee Shops | |
| US Expansion | ||
| Canada Expansion | 0 | |
| International Expansion |
Start-Up Costs and Fees Mobile |
|
| Investment | |
| Coffee Perks | |
| Sertinos Coffee Shops | |
| Franchise Fee | |
| Coffee Perks | |
| Sertinos Coffee Shops | |
| Royalty Fee | |
| Coffee Perks | 6% |
| Sertinos Coffee Shops | 6% |
| Advertising Fee | |
| Coffee Perks | |
| Sertinos Coffee Shops | 1% |
| Year Founded | |
| Coffee Perks | 1993 |
| Sertinos Coffee Shops | 0 |
| Year Franchised | |
| Coffee Perks | 2004 |
| Sertinos Coffee Shops | 0 |
| Term Of Agreement | |
| Coffee Perks | 10 years |
| Sertinos Coffee Shops | |
| Renewal Fee | |
| Coffee Perks | $5K |
| Sertinos Coffee Shops | |
Business Experience Requirements |
|
| Experience | |
| Coffee Perks | Industry experience General business experience Marketing skills |
| Sertinos Coffee Shops | |
Financing Options |
|
| Franchise Fees | |
| Coffee Perks | Yes |
| Sertinos Coffee Shops | Yes |
| Start-up Costs | |
| Coffee Perks | |
| Sertinos Coffee Shops | |
| Equipment | |
| Coffee Perks} | |
| Sertinos Coffee Shops | |
| Inventory | |
| Coffee Perks | |
| Sertinos Coffee Shops | |
| Receivables | |
| Coffee Perks | |
| Sertinos Coffee Shops | |
| Payroll | |
| Coffee Perks | |
| Sertinos Coffee Shops | |
Training & Support |
|
| Training | |
| Coffee Perks | |
| Sertinos Coffee Shops | Our comprehensive training programs consist of two main parts: an up to five-day classroom-style program and an up to 14-day session of in-store training. For the classroom training, you get to come out to our corporate offices. Here, you will focus on learning management and operational skills. We will give you a review of all the information in the Sertinos Operations Manual. You can later use this manual as a reference guide for your daily store operations, as a problem-solving tool and as an aid for training staff. This training is not only crucial; it is exciting. You'll learn the Ins-and-Outs of: * Hiring and Training * Shop Operations * Personel Management * Customer Service * Advertising * Accounting * Budget Procedures * Security * Beverage Recipes * Marketing * Purchasing * Inventory Control * Equipment Usage * Maintenance * Retail sales of whole bean and home brewing accessories Then it's on to training your staff. Your employees are critical in maintaining high customer satisfaction. Once you have been trained in the Sertinos operating system, it will be easier to influence and guide others with your knowledge and enthusiasm. In-store training prior to your store opening, will not only help your opening day go smoothly, but will also serve as a means of increasing your store's long-term performance. We will spend much of our time teaching you how to make our various menu items-getting you to where it seems you've been doing it for 20 years. |
| Support | |
| Coffee Perks | Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives |
| Sertinos Coffee Shops | |
| Marketing | |
| Coffee Perks | Co-op advertising, Ad slicks, National media, Regional advertising |
| Sertinos Coffee Shops | |
| Operations | |
| Coffee Perks | Number of employees needed to run franchised unit: 5 - 30 Absentee ownership of franchise is allowed. (3% of current franchisees are owner/operators) |
| Sertinos Coffee Shops | |
Expansion Plans |
|
| US Expansion | |
| Coffee Perks | |
| Sertinos Coffee Shops | |
| Canada Expansion | |
| Coffee Perks | 0 |
| Sertinos Coffee Shops | |
| International Expansion | |
| Coffee Perks | |
| Sertinos Coffee Shops | |